Mountz Jewelers Reviews
(Rated by 5 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.5
- Customer Service4.0
- Shipping & Delivery4.3
- Return Policy5.0
Recent Customer Reviews (5)
Maisie Long
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Cecilie Thygesen
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Katrin Grunewald
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Danny Chagoya
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Vick Laurent
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Mountz Jewelers Pricing
Fine Jewelry
Under $2,000, $2,000-$5,000, $5,001-$10,000, Over $10,000
Fine Jewelry Discounts
$100 - $500
Ear Piercing
starting at $35
Payment Methods
Accepted Payment Options:
Prices for items on Mountzjewelers.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Mountz Jewelers credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Mountz Jewelers Pros & Cons
Pros
1
Exceptional Customer Service: Mountz Jewelers is known for its friendly, knowledgeable, and accommodating staff. Customers praise the personalized attention and helpfulness of the staff, particularly in finding the perfect rings and addressing specific needs.
2
High-Quality Jewelry: The store offers high-quality jewelry with a wide selection of beautiful pieces. Customers appreciate the variety and the ability to find unique, one-of-a-kind items.
3
Complimentary Services: Mountz Jewelers provides complimentary services such as lifetime cleaning and inspection, first-time resizing, and complimentary gift wrapping.
4
Flexible and Customizable: The store offers flexible services, including custom ring designs and the ability to trade in diamonds for upgrades.
5
Community Involvement: Mountz Jewelers is committed to the community, supporting local events and initiatives.
CONS
1
Potential for High Prices: Some customers have noted that certain services or longer chains can be quite expensive, which might be a drawback for those on a tight budget.
2
Return Policy Limitations: The store has a 30-day return policy, which excludes custom designs, special orders, and engraved products. This might be a limitation for customers who need to return items outside of this timeframe.
Mountz Jewelers Features and Benefits
Features
Exceptional Customer Service
Friendly, knowledgeable, and accommodating staff providing personalized attention and helpfulness in finding perfect rings and addressing specific needs.
High-Quality Jewelry
Wide selection of beautiful, high-quality, unique, and one-of-a-kind pieces.
Complimentary First-Time Resizing
Free resizing within the first year for rings purchased at Mountz Jewelers.
Lifetime Cleaning and Inspection
Free lifetime cleaning and inspection for all purchases.
Lifetime Warranty
Free, nationwide warranty with regular inspections and maintenance required every six months.
Engagement Ring Rewards
Immediate rewards for purchasing an engagement ring, including a written appraisal by a GIA graduate.
Complimentary Gift Wrapping
Free gift wrapping on every purchase with lustrous gold and silver paper topped with a handcrafted bow.
Exchanges and Returns
30-day window for exchanges or refunds on items in original new condition, with receipt and original packaging.
Lifetime Diamond Upgrade Program
Trade-in diamond purchase towards a new diamond at least 50% greater in value.
Community Involvement
Commitment to supporting the local community through events, donations, and partnerships.
Special Financing
Financing options up to one year for jewelry purchases to manage payments and make dreams come true.
Fine Jewelry Discounts
Discounts of $100 to $500 on fine jewelry purchases to enhance decision-making.
Custom and Trade-In Options
Custom jewelry design services and trade-in options for upgrading existing jewelry.
Professional Appraisals
Appraisals by GIA Graduate Gemologists and AGS Certified Gemologist Appraisers.
Repair Services
In-house goldsmiths using state-of-the-art laser technology for repairs to maintain valuables.
Engraving and Pearl Restringing
Custom engraving and in-house stringing of pearls and beaded jewelry to preserve heirlooms.
Ear Piercing
Hygienic ear piercings starting at $35, available at all locations.
Wide Range of Brands
Variety of world-class brands including Rolex, Forevermark, Hearts On Fire, Pandora, and more.